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Duty of Care.

When our site owner and local authority partners entrust us with their sites, we take this responsibility very seriously.  Over the years, TPA has refined its Duty of Care method into a proven model of site development, monitoring and maintenance. Here’s how it works:

Vigilance; We methodically and frequently monitor all our sites, checking for signs of deterioration in materials, untidy or defaced posters, vandalism or illegal fly posting. We capture digital shots of all site maintenance issues and maintain a log of before and after treatments. We also invite our site partners and the general public to notify TPA of any site issues needing our attention. Every TPA site has a clearly visible TPA sign displaying our contact details.

Response; The TPA team are on call practically 24/7 to respond rapidly to requests for site maintenance. Our fleet of TPA vans are on call-out at all hours throughout the week replenishing advertiser posters and maintaining sites. All in-bound requests for site inspection are acted upon within 12 hours – most often quicker. We always provide our site partners with a status (usually via email) on any site maintenance enquiries they have raised with us.

Cleanliness; TPA take the business of building, cleaning and maintaining sites extremely seriously. We go the extra mile to ensure vandalism and illegal fly posting is removed promptly and permanently to ensure the sites remain in good condition. Additionally we will remove illegal fly posting within proximity to our sites and due to our weekly posting cycle we frequently attend sites, enforcing our Duty of Care whilst regularly refreshing the poster campaigns.

Accountability; An essential part of our method is regular contact meetings with our partners. Communication is key allowing us collectively to measure our performance , troubleshoot any problems and identify new opportunities.


Our Responsibility

Look at our  gallery of before and after examples.

Did you know fly posting is illegal under section 224(3) of the Town and Country Planning Act 1990?

Now look at how TPA tackles this big problem:

  • TPA saves Scotland’s Council’s more than £200,000 annually in clean-up costs
  • TPA remove over 3000 illegal fly posters/stickers per year in Glasgow alone
  • TPA apply over 20,000 posters for our local arts and culture customers every year
  • TPA removes over 4000 instances of graffiti/tags every year, using in excess of 200 litres of graffiti remover
  • We apply posters to over ten miles of fence at Scotland’s biggest music festival T in the Park
  • By introducing an authorised poster scheme, Dundee City Council reduced illegal fly posting by 61%
  • Fly posting can negatively affect trade, tourism and investment in affected areas
  • Our low cost service offers a cost effective and affordable legal alternative to fly posting
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